Purchasing FAQs

What are my payment options?

All orders are processed through Paypal

Do you take commissions? 

Absolutely. We love creating custom art that fits a specific site or concept. Please email to discuss anything you want made into personal art.

Please reach out with any questions or comments. Thank you!

Where do you ship?

TripleBurner ships worldwide. All shipping charges are the responsibility of the buyer, and may include import taxes applied by the postal service in your home country.

When will my order ship?

TripleBurner ships twice a week, and will notify you by email when your product ships.

What is your return policy?

We want you happy with your TripleBurner purchase, and we will do everything possible and reasonable to amend an order. We recommend you email us immediately with reference photos for prompt resolution. We will respond in 24-48 hours.

Original art: If you cannot live with your purchase after 7 days upon receipt, the work can be returned for a full refund. The work must be returned in it's original condition, and customer is responsible for shipping charges. So far, no returns requested :)

Prints and merchandise:We do our best to create a consistent quality product. Rarely a defect may occur that we are unable to catch before shipping. If there are issues with a print or gift you have purchased, please email us immediately with reference photos. We will replace prints and gifts that contain any defects.